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COLLEGE NANNIES + TUTORS’ CLIENTS RATE THEM HIGH IN CLIENT SATISFACTION

Sept. 24, 2012

Recently, College Nannies + Tutors of Mequon (CN+T) conducted a phone and e-mail Client survey campaign, and the results were amazing: a 4.97 satisfaction rating out of a possible 5 rating.

In addition to scoring levels of service, the survey asked families to explain their ratings. Responses were overwhelmingly positive, for example,

“The one thing we really appreciate about you (CN+T) is your flexibility. Whether it is about our time or needs, you are very responsive to us and we are exceedingly happy.”

The questions asked were based on a 5 point scale with 1 being Not Satisfied and 5 being Extremely Satisfied.

The short survey asked the following questions:

1)Overall, how would you rate your experience with College Nannies + Tutors?

2)How satisfied are you with the thoroughness of our initial family interview?

3)How satisfied are you with College Nannies + Tutors responsiveness to your needs?

4)Describe the level of satisfaction regarding your College Nannies + Tutors caregiver(s) / tutor(s) character in terms of being reliable, trustworthy, knowledgeable, and compassionate.

5)What is your child (ren)’s level of satisfaction with College Nannies + Tutors caregiver / tutor?

What is more impressive, 100% of the participants surveyed said they would refer new Clients to College Nannies + Tutors.

Here are more comments from satisfied Clients:

“We have been very happy working with you and your tutor and we feel lucky to have found you guys.”

“I loved the face to face meetings with the owner. It made me more comfortable with our decision to use your services.”

“Fantastic! Absolutely love working with you guys. We couldn’t ask for any better service.”

“Our son has been progressing extremely well and he will be sad when we no longer need your tutor.”

“I don’t want to sound like a cheerleader, but you guys have saved me in some real emergencies.”

“We were very happy how your staff ‘zeroed in’ on our child and he liked working with your staff.”

“We have always been impressed with your responsiveness to our needs.”

“Our son has been warming up to the caregiver and looks forward to the visits.”

“We Love You!”

For years, College Nannies + Tutors of Mequon has been serving Milwaukee’s North Shore and surrounding communities by offering exceptional in-home childcare, special needs care and effective tutoring services through a precise matching process.

College Nannies + Tutors will soon be opening a Learning Center for convenient, effective tutoring sessions at 250 South Main Street in Thiensville.

College Nannies + Tutors is the nation's largest childcare and tutoring resource, Helping Build Stronger Families by offering a complete set of placement and on-call assignments as well as professional tutoring sessions that lead to happy children and successful students.

For further information, please contact Alan Day, Owner of College Nannies + Tutors of Mequon at (414) 491-7381, or aday@collegnannies.com or go to www.collegenannies.com/mequonwi

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